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Search Results for Communication
Abstract Number: 127
SHM Converge 2021
Background: The SARS-CoV-2 outbreak presents an infection control challenge to deliver care in a safe environment for patients and healthcare workers (HCW), further complicated by uncertainty regarding the nature of contagion of SARS-CoV-2 and PPE supply chain. On March 15, 2020, we introduced “medical distancing” rounding guidelines, with the aim of reducing transmission of COVID-19 when […]
Abstract Number: 200
SHM Converge 2021
Background: Communication between referring Veterans Health Administration (VHA) facilities and home health care agencies in the community is imperative for comprehensive care for Veterans. However, to date little is known about communication during care transitions from VHA facilities to home health care. The purpose of the present study is to conduct a preliminary exploratory survey […]
Abstract Number: 220
SHM Converge 2021
Background: Patient-clinician/clinician-family communication presents multiple challenges in the setting of serious illness. Cross cultural interactions compound these challenges. Amongst the United States’ American Indian (AI) tribes, there is minimal research that has addressed the challenges in clinician-patient communication. Studies in other ethnic minorities reveals an interest by patients and families for more direct information regarding […]
Abstract Number: 222
SHM Converge 2021
Background: During the initial COVID-19 surge in the Spring of 2020, adequate inpatient bed availability was a key factor in determining the quality of the care provided to our patients. Timely and efficient daily discharges were vital to creating bed capacity and decompressing access points. At our institution, an 800-bed tertiary care medical center outside […]
Abstract Number: 223
SHM Converge 2021
Background: With the rising predominance of shift work in healthcare, provider handoffs are important to facilitate the flow of patient information in a way that supports continuity and quality patient care. The Joint Commission has identified poor communication at handoffs as a major source of adverse events (1) which has led to significant work in […]
Abstract Number: 228
SHM Converge 2021
Background: During COVID-19, students, residents and their programs find themselves in a unique situation. Balancing the educational needs of a training program with the safety of trainees is a challenging task, specifically when taking care of patients who are COVID-19 positive or patients under investigation. Purpose: One increasingly available tool that can help protect trainees, […]
Abstract Number: 235
SHM Converge 2021
Background: Medical errors and adverse events are leading causes of morbidity and mortality in the United States. Reporting errors – both those that do and do not cause harm to patients – is paramount to preventing recurrences within the medical system and, therefore, reducing future harm. However, physicians may be reluctant to disclose errors due […]
Abstract Number: 236
SHM Converge 2021
Background: As COVID-19 spread across the globe, hospitals restricted visitors in an attempt to protect patients and healthcare providers. The absence of in-person visitors and loved ones, who play a central role in clinical decision-making by clarifying medical histories, elucidating patients’ baseline status, and bridging linguistic and cultural divides, left patients vulnerable to social isolation, […]
Abstract Number: 245
SHM Converge 2021
Background: Diagnostic errors are often attributed to cognitive and systems factors, including breakdowns in patient-clinician communication. The COVID-19 pandemic has limited this communication due to institutional infection control policies and physical distancing mandates, potentially increasing risk of diagnostic error. Virtually administered questionnaires that engage patients in assessing their experience with the diagnostic process have potential […]