Background: Patients’ satisfaction has been shown to be associated with improved health outcomes and reduced health care utilization. The Center for Medicare Services (CMS) has linked patient satisfaction to financial incentives as part of the value-based purchasing program. Patient satisfaction in the inpatient setting is measured using the Hospital Consumer Assessment of Healthcare Providers and […]

Background: Sepsis, a life-threatening organ dysfunction caused by dysregulated host responses to infection (1), remains a major healthcare problem, affecting millions of people worldwide. Out of 48.9 million cases in 2017, 11 million people died, contributing to almost 20% of global deaths (2). Septicemia/sepsis was the most expensive condition treated hospitals in 2016 (3). These […]

Background: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey distributed by The Center for Medicare and Medicaid (CMS) services measures patient perceptions of hospital experience and impacts annual CMS reimbursement. This study focuses on the “Quiet at Night” variable, to identify the top box institutions and identify the key characteristics that enable […]