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Abstract Number: 29
Comparison of Two Surveys Examining Satisfaction of Hospitalized Patients with Physician communication
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: Centers for Medicare & Medicaid Services (CMS) recommends against the use of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) for determining patient satisfaction with physicians, however, hospital administrators often use HCAHPS scores as one metric for determining physician incentives. Such use of HCAHPS likely results from its easy availability and lack of [...]
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