Case Presentation: A 55‐year‐old woman with cirrhosis due to hepatitis C and hepatocellular carcinoma presented with 6 months of progressive cognitive impairment and gait imbalance despite treatment for hepatic encephalopathy. On exam, she was easily distracted, inconsistently recognized family members, had short term memory impairment, bilateral hand resting tremors, cogwheeling in wrists, and slow, wide‐based […]

Background: In the quest to improve patient satisfaction scores, providers and health systems alike are frustrated with the inability to obtain real-time satisfaction data. Indeed, HCAHPS data lags by six months, and makes it exceedingly difficult to provide real-time feedback to physicians on their communication with patients. As a result, we developed a patient-centered audit […]