Background: Inpatient experience quality improvement efforts have traditionally been focused on increasing scores on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Patients’ open-ended responses about their inpatient experiences may represent a previously unexamined resource for understanding patient motivation behind closed-ended responses. We aimed to describe responses to an HCAHPS open-ended survey […]

Case Presentation: A 54‐year‐old African American woman with diabetes mellitus, pulmonary sarcoidosis (diagnosed 6 months prior to presentation and maintained on prednisone and hydroxychloroquine), hypertension, and diastolic heart failure presented to the emergency room after a syncopal episode along with 1 month of dyspnea, othopnea, paroxysmal nocturnal dyspnea, and leg edema. Initial exam and workup […]