Background: The Coronavirus disease 2019 (COVID-19) was labeled a global pandemic rapidly. As of April 22nd, 2020, New York City became its epicenter, reporting differences in death rates among its 5 boroughs. The aim of this study was to investigate the mortality difference associated with hospital factors (teaching versus community hospital) in New York City. [...]

Background: Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys allow patients to reflect on their hospital stay and provide standardized metrics for hospitals to improve the quality of care they provide. hospital administrators have a vested interest in earning strong HCAHPS scores, as this information is publicly available. One theorized way to improve [...]