Background:

Project IMPACT (Improving Pediatric Patient-Centered Care Transitions) is a multi-center quality improvement collaborative aiming to improve hospital to home transitions. As part of this project, providers attempt to schedule follow-up visits prior to discharge and conduct post-discharge phone calls.
Objective:
1.Determine relationship between scheduling post-discharge follow-up visits and 30-day reutilization rates
2. Characterize patients not scheduled for follow-up visits and unable to be reached via post-discharge phone call: at risk for lost to follow up (LTFU)

Methods:

Demographic, visit and follow up data were collected via electronic health record review and post-discharge phone call transcripts from 4 sites between January 2014 and June 2015. Χanalysis compared patients scheduled for a follow-up visit versus not, and patients LTFU versus not.

Results:

We reviewed 2466 cases, 824 had follow-up visits scheduled. Readmission rates were not associated with scheduled follow up. [Table1] Patients at risk for LFTU (18%) were more likely to be technology–supported and readmitted within 30 days. [Table 2]

Conclusions:

Scheduling follow-up visits was not associated with a universal decrease in readmissions. A fifth of all discharged patients had no follow-up visit scheduled and could not be reached at the time of post-discharge phone call. These patients were more likely to be
technology-supported and readmitted indicating the possible benefit of identifying these patients prospectively in order to bolster transition supports for this group.

By |2020-02-25T15:55:30-05:00February 25th, 2020|

To cite this abstract:

Ronan C, Cooperberg D, Gage S, Osorio SN, Mallory L.

Scheduling Follow-Up Appointments Prior to Discharge: Analysis of Project Impact Pilot Data.

Abstract published at Hospital Medicine 2016, March 6-9, San Diego, Calif..

Abstract 175

Journal of Hospital Medicine, Volume 11, Suppl 1.

April 28th 2024.

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