Background: Diagnostic errors (DEs) are common and can lead to preventable harm in hospitalized patients.[1] To address this problem as part of our AHRQ-funded Patient Safety Learning Laboratory, we characterized diagnostic process failures that contribute to DEs.[2,3] Next, we refined three interventions (Figure 1) that addressed common process failures and were embedded into our electronic […]

Background: In the years leading up to the COVID-19 pandemic, venture capital investment in digital health increased rapidly. Beginning in March of 2020, the COVID-19 pandemic led to a seismic shift toward asynchronous, remote care delivery to replace in-person care buttressed by passage of the Public Health Emergency Act which established payment parity between in-person […]

Background: Adverse events (AE) are common during care transitions (19-28%) in patients with multiple chronic conditions (MCC) and often lead to unanticipated healthcare resource utilization after discharge. While early indicators of these AEs include new and worsening symptoms, systematic monitoring of patient-reported symptoms is lacking. The 21st Century Cures Act mandates the healthcare industry to […]

Background: Consumer satisfaction is largely dependent on convenience, efficiency, and quality, and healthcare is no outlier. Technological advancements, such as the use of artificial intelligence or virtual visit appointments, is emerging as a new form of healthcare provided. While these technologies have existed far before the COVID-19 pandemic, it has expedited the mass population’s acclimation […]