Meeting
Abstract Number: 31
SHM Converge 2023
Background: Effectively communicating information to a patient is the driving force for a successful physician-patient relationship. Patient outcomes depend on successful communication. As efficiency metrics and clinical productivity remain top priorities for most health systems, time spent with each patient gets affected hindering effective patient-physician communication. This in turn affects the HCAHPS (Hospital Consumer Assessment […]
Abstract Number: 53
SHM Converge 2023
Background: Effective provider communication improves patients’ satisfaction, engagement, and health outcomes. Sitting at the bedside may improve communication; however, many providers do not regularly sit during inpatient encounters. We conducted a controlled pre-post evaluation of adding wall-mounted folding chairs inside the entrance of patient rooms, coupled with education, to increase sitting at the bedside by […]