Background: Physician communication scores within the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) directly impacts a hospitals STAR rating. Provider engagement is essential in improving clinical outcomes, quality of care and overall efficiency. There is a high rate of physician burnout and disengagement post pandemic. When physicians are disengaged the hospitals do not […]

Background: A patient’s inpatient experience often correlates with patient satisfaction scores. These scores are measured via the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which collects data on patient satisfaction and perception of their hospital experience using three questions.As a tertiary academic care center, we have seen a decline in the “Medicine […]

Background: The division of the hospital medicine at the University of Florida has 52 attending hospitalist physicians with an average daily census of 200 patients. On any given day, one physician carries 16 patients and practices direct care services. This includes chart review, placing orders, answering pages, coordinating with case managers, requesting consultations, rounding on […]