Background: Many electronic health record (EHRs) systems offer secure messaging which allows for asynchronous, text message-based communication. Increasingly electronic messaging is replacing more traditional methods of communication such as paging, yet there is limited research on the impact of this transition. Studies have shown that healthcare workers find text communication to be more efficient than [...]

Background: Traditional measures of workload such as wRVUs may not be adequate to understand the impact of work design on key patient, workforce, and organizational outcomes. In this study, we developed a workforce application to capture clinician perception of workload and environment and then paired this data with electronic workload measures in the EHR in [...]