Background: Prior studies have shown that miscommunication between providers and families with a non-English language preference (NELP) has been associated with medication errors, inadequate follow-up, increased ED usage, and hospital readmissions. They have also noted barriers to providing translated instructions, such as difficulty with translation, limited resources, and inconsistent use of services. Specifically, our institution [...]

Background: Patients with limited English proficiency (LEP) have a primary language other than English. During the hospital discharge process, patients with LEP may experience challenges communicating with members of the healthcare team and in our division, they have increased readmission rates and reported increased difficulty understanding discharge instructions compared to English proficient patients. Purpose: To [...]