Meeting
Abstract Number: 18
SHM Converge 2021
Background: Clinicians are not always effective communicators. Communication skill training provided to students, fellows, and faculty is inconsistent.1 However, system-wide relationship-centered communication skills training can improve patient satisfaction scores, reduce burnout, and improve physician empathy.2 Thus, our study’s objective was to determine if a voluntary one-day skills-based communication course could improve provider knowledge, confidence, and […]