Meeting
Abstract Number: 306
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: Centers for Medicare & Medicaid Services (CMS) reimbursement increasingly depends on patient satisfaction scores and readmission rates to incentivize high-quality inpatient hospital care. Providers are continuously implementing complementary interventions to improve patient satisfaction and reduce hospital readmissions. Post-discharge phone calls are a relatively simple intervention to implement that can potentially improve continuity of care […]