Background: High volume communications to physicians for non-emergent issues can disrupt workflows and cause delays and inefficiencies. The frustration caused by unnecessary communication can also affect the job satisfaction of the Care Team. Physicians at Mercy North Iowa received an average of 140 pages for call back on medical cases every day from January 2015 [...]

Background: Transforming hospital operations to optimize patient experience begins with a collaborative care team. The geographic re-location of physicians into one unit with an entire care team, in addition to the implementation of Structured Interdisciplinary Bedside Rounds (SIBR), have been linked to multiple outcomes related to effective care team communication and collaboration, including patient safety [...]

Background: At our institution, bedside co-rounding with physicians and nurses has been promoted as a mechanism to facilitate care team communication. However, coordinating bedside co-rounding can be logistically challenging and time consuming, especially when patients and care team members are not geographically co-localized. Little is known on how bedside co-rounding impacts patient experience. We aimed [...]