Background: Physician and nursing teamwork is instrumental in delivering high quality, safe and reliable patient care. Sub-optimal teamwork contributes to poor nursing morale and increased burnout. Physicians and nurses often are unaware of each other’s workflows. Building team collaboration through trust, respect, communication and mutual understanding may lead to improved quality of care and staff [...]

Background: Prior studies have shown that miscommunication between providers and families with a non-English language preference (NELP) has been associated with medication errors, inadequate follow-up, increased ED usage, and hospital readmissions. They have also noted barriers to providing translated instructions, such as difficulty with translation, limited resources, and inconsistent use of services. Specifically, our institution [...]

Background: A recent uptick in hospital readmissions, prolonged lengths of stay that was above national benchmarks, and declining patient satisfaction scores threatened the institution’s reputation within the community and risked CMS reimbursement penalties. In response, an interdisciplinary physician-led huddle followed by a structured nurse-physician bedside rounding protocol was developed. This approach was designed to strengthen [...]