Background: Joint physician-nurse rounding is an important best practice that facilitates communication and patient participation in their care while improving outcomes and satisfaction. Interdisciplinary bedside rounding has been shown to reduce mortality, lengths of stay, medication errors, and readmissions while improving staff engagement, teamwork, and patient experience (1, 2, 3). In 2018, our hospital added [...]

Background: Health systems nationwide are grappling with creating innovative strategies to enhance the patient experience. HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that provides a standardized approach to valuing the patients’ perspective. Unfortunately, as HCAHPS data is delayed and challenging to link to individual patient interactions, physicians infrequently receive [...]

Background: Effective doctor-patient communication is crucial for the exchange of important information. Improved communication can positively influence patient satisfaction, adherence and ultimately can lead to improvement in health outcomes.Patient satisfaction scores in the inpatient setting are elicited using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Effective communication between a physician and [...]