Background: Patient portals are a digital health technology that help caregivers engage with their child’s healthcare. Unfortunately, significant disparities in portal use exist, with caregivers who speak languages other than English (LOE) having lower usage rates compared with their English-speaking counterparts. No pediatric study has sought to understand why and how LOE caregivers use patient [...]

Background: Patient portals are intended to engage caregivers with their child’s healthcare by allowing them to read clinical notes, access test results, make appointments, and message providers, and they are often used during hospitalization. While patient portals typically offer multiple language options, the extent to which medical information is translated remains limited. Understanding how caregivers [...]

Background: Adverse events (AEs) occur in 19-28% of patients after discharge and can lead to unanticipated events, including emergency room visits and readmissions.(1,2) While early indicators include new and worsening symptoms (NWS), monitoring of patient-reported NWS is lacking. The 21st Century Cures Act mandates adoption of application programming interfaces (APIs), offering the potential to engage [...]