Background: Current surveillance approaches underestimate harmful diagnostic errors (DE) in hospitalized patients. A recent study of 2809 admissions observed that while one or more adverse events (AE) occurred in 23.6% of cases, only 10 AEs (0.1%) were attributable to DEs (1). Studies using the Safer Dx instrument have observed harmful DE rates of 5-7% (2). [...]

Background: Patient portals are intended to engage caregivers with their child’s healthcare by allowing them to read clinical notes, access test results, make appointments, and message providers, and they are often used during hospitalization. While patient portals typically offer multiple language options, the extent to which medical information is translated remains limited. Understanding how caregivers [...]

Background: Goal-concordant care is an ongoing challenge in hospital settings. Failures in communication with patients and caregivers can lead to unwanted usage of hospital resources, including the ICU. This leads to lower quality care for patients and increased burden on the hospital. Goals of care conversations can be utilized to ensure that care aligns with [...]