Background: The after-visit-summary (AVS) is an essential tool used by providers to explain discharge instructions and ensure appropriate post discharge follow up. Studies have shown that post discharge follow up within 7 days is associated with substantially lower risk of readmission, an organizational priority for us (1). However, many patients were not following up within [...]

Background: Patients’ confidence managing their health after discharge is essential to effective transitions of care. After Visit Summaries (AVSs) are a standard way of communicating discharge instructions. Past studies proposed solutions to improve discharge instructions and information retention, including simplified information pages, structured discharge letters, and graphic-based discharge information (DeSai et al., Lin et al., [...]