Background: The Institute of Medicine includes patient-centeredness as an essential component of high-quality patient care. One dimension of patient-centeredness is the need for physicians to provide clear communication to patients (1). The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey also measures physician communication skill.Patient perception of physician communication is complex. Visual aids [...]

Background: Whiteboard mini lectures (WMLs), a “chalk talk” subtype, are interactive, small group sessions that use a whiteboard and markers as the primary teaching tools, A distinguishing feature of WMLs is the flexibility to creatively teach material by combining written text with novel, hand-drawn visuals such as diagrams, flow charts, and graphics. Assessment of WMLs [...]