Background: Patient-centered communication, defined as delivering information simply and accurately, is a critical component of health literacy. However, curricula to teach patient-centered communication are not standardized in medical school or residency.  The objective of this study was to evaluate whether a brief educational session can improve the use of patient-centered communication among medical students and [...]

Background: In a technology-driven era, it is no surprise that the majority of learners prefer multimodal resources when learning new material. Patient discharge education is no exception to this, and several studies have demonstrated that providing digital discharge education (DDE) can help with patient comprehension, information retention, and patient self-efficacy with medication (1, 2, 3). [...]

Background: Written discharge instructions improve patient understanding and self-management after hospitalization, and they are an evidence-based practice to improve patient understanding. However, over the past three decades, studies have shown that patients have poor understanding and routinely overestimate their understanding of provider recommendations, placing them at higher risk for adverse medication events and hospital readmissions. [...]

Background: Patients in Acute Medical care Units (AMUs) often encounter complex discharge processes due to rapid turnover and acute care demands. The Advanced Clinical Practice Nurse-led Discharge management and Education (ADIEU) program was developed to address these challenges and improve post-discharge outcomes. In this study, we aimed to evaluate the effectiveness of the ADIEU program [...]

Background: Prior studies have shown that miscommunication between providers and families with a non-English language preference (NELP) has been associated with medication errors, inadequate follow-up, increased ED usage, and hospital readmissions. They have also noted barriers to providing translated instructions, such as difficulty with translation, limited resources, and inconsistent use of services. Specifically, our institution [...]

Background: Patients are often discharged from the hospital with active medical issues needing outpatient follow-up (AINF) – including recommended labs, imaging, procedures, follow-up appointments, and follow-up of incidental findings – but patients and their outpatient providers often fail to complete these recommended workups [1]. Primary care physicians strongly recommend that discharging providers include a brief [...]