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Abstract Number: 9
Hospital Medicine 2016, March 6-9, San Diego, Calif.
Background: Paging is a commonly used, yet limited means of communication. Despite text capability, one-way numeric paging remains the dominant method of communication at the University of Colorado Hospital (UCH). On a modified Hospital Survey on Patient Safety Culture performed on a medical floor, inefficiencies in provider to nursing communication were highlighted as an area […]
Abstract Number: 10
Hospital Medicine 2017, May 1-4, 2017; Las Vegas, Nev.
Background: Due to low cost, dependability, and familiarity, one-way alphanumeric paging continues to be a commonly used method of in-hospital communication. However, lack of urgency indicators has been cited as a key limitation. To address this issue, an Interdisciplinary Communication Improvement Taskforce (In-CITe) at an academic medical institution adopted a Priority Structured Paging (PSP) system […]
Abstract Number: 11
Hospital Medicine 2017, May 1-4, 2017; Las Vegas, Nev.
Background: Lack of urgency indicators and receipt confirmation are two of several known alphanumeric paging limitations. To address absence of urgency indicators, a Priority Structured Paging (PSP) system that allowed nurses to communicate priority was adopted at an academic medical institution across multiple nursing units caring for a mixed patient type and acuity. Data recorded […]
Abstract Number: 54
SHM Converge 2024
Background: Bedside nurses often communicate via alphanumeric (text) paging with hospitalists and other providers. To help the nurse and provider triage the urgency of these messages, our institution has implemented a tiered paging labeling system based on message priority, but the use of this labeling system and the concordance between provider perception and nurse perception […]
Abstract Number: 221
SHM Converge 2024
Background: Facing challenges of capacity strain, many hospitals have implemented programs to prioritize discharges in the morning as a strategy to improve patient throughput, decrease emergency room boarding, and improve patient satisfaction/experience. (1) However, evaluations of these practices have had mixed results. (2) Like many other complex health interventions, priority discharge interventions may fail to […]
Abstract Number: 221
SHM Converge 2021
Background: Our large academic medical center has no standardized paging process. Communication between nurses and internal medicine (IM) providers occurs through an alphanumeric one-way paging system. The majority of the pages are non-urgent and often only include a call back number. Non-urgent pages can cause provider fatigue, particularly during high volume messages. Additionally, unclear text […]