Background: Background:Compassion fatigue is a form of occupational stress which occurs when individuals are exposed to suffering and trauma on an ongoing basis. The purpose of this study was to explore the experiences of compassion fatigue among medical students (M3 and M4) at MCW during clinical clerkship. Methods: Methods: A questionnaire was administered to 403 [...]

Background: Compassion, considered a cornerstone of quality healthcare by patients, families, clinicians, and policymakers, is believed to have wide-ranging benefits, including improving clinical outcomes, increasing patient satisfaction with services, and enhancing the quality of information gathered from patients. Compassion-filled interactions may also promote clinician wellbeing, decrease burnout, and improve mental health. Compassion is thought to [...]

Background: A patient’s inpatient experience often correlates with patient satisfaction scores. These scores are measured via the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which collects data on patient satisfaction and perception of their hospital experience using three questions.As a tertiary academic care center, we have seen a decline in the “Medicine [...]

Case Presentation: Mr. A is a 48-year-old male with a past medical history of end-stage heart failure. He was transported from prison due to worsening dyspnea and was admitted to the hospital with acute kidney injury. He rapidly deteriorated, requiring transfer to the Intensive Care Unit (ICU) due to worsening shock requiring vasopressors. Mr. A’s [...]

Background: Multiple previous studies have indicated that patient experience is linked to the interactions with caregivers in healthcare settings.These interactions impact a patient’s perception in areas like trust and service quality. These are also thought to be associated with improved patient compliance and thus clinical outcomes. Purpose: Managing Up is a process to help create [...]