Meeting
Abstract Number: 158
SHM Converge 2023
Background: Patient experience is an important outcome for hospitals. These outcomes impact insurer payments, hospital ratings, and perceived quality of care (1). Like many hospitals, our patient experience is measured using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys administered by Press Ganey (PG). Response rates to PG surveys are low, especially from […]
Abstract Number: 219
SHM Converge 2023
Background: Hospitalists have been at the frontlines of caring for hospitalized patients with COVID-19, placing unusually high stress on hospital-based providers. Attention to hospitalist well-being and resiliency has been essential. We have engaged in a quality improvement project seeking to measure and, more importantly, improve the well-being of hospitalists at a single, large academic hospital. […]
Abstract Number: 240
SHM Converge 2023
Background: Hospital at Home (HaH) programs provide feasible and effective inpatient-level care in patients’ homes, with interest in this value-based care model increasing substantially as health systems strain to meet capacity and resource demands.1-6 Despite well-documented benefits, adoption of HaH outside of capacity surges remains limited, hindering scalability efforts.7 Furthermore, patient and provider experiences of […]