Background: Patient experience is an important outcome for hospitals. These outcomes impact insurer payments, hospital ratings, and perceived quality of care (1). Like many hospitals, our patient experience is measured using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys administered by Press Ganey (PG). Response rates to PG surveys are low, especially from [...]

Background: Pediatricians are mandated by law to report cases of suspected child abuse. The National Association of Children’s Hospitals and Related Institutions 2006 guidelines on the hospital’s role in child maltreatment note that children’s hospitals “are the undisputed leaders in providing medical care to abused and neglected children” and outline that hospitals should ensure that [...]

Background: Hospitalists have been at the frontlines of caring for hospitalized patients with COVID-19, placing unusually high stress on hospital-based providers. Attention to hospitalist well-being and resiliency has been essential. We have engaged in a quality improvement project seeking to measure and, more importantly, improve the well-being of hospitalists at a single, large academic hospital. [...]

Background: Hospital at Home (HaH) programs provide feasible and effective inpatient-level care in patients’ homes, with interest in this value-based care model increasing substantially as health systems strain to meet capacity and resource demands.1-6 Despite well-documented benefits, adoption of HaH outside of capacity surges remains limited, hindering scalability efforts.7 Furthermore, patient and provider experiences of [...]

Background: Point of Care Ultrasound (POCUS) has been used to improve diagnostic accuracy and provide earlier and more focused treatment intervention. Although hospital-based clinicians are prime candidates for utilizing this skill, very few regularly integrate POCUS into their clinical practice after completing a training course. This study sought out to identify the facilitators and barriers [...]