Session Type
Meeting
Search Results for Patient Communication
Abstract Number: 302
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: Deployment of Electronic Medical Records (EMR) consumes significant enterprise-wide resources. Hospitals may be reluctant to introduce further changes during the same year, including patient experience improvement initiatives. Deployment efforts may stretch clinical leaders who provide oversight on patient experience efforts. Lastly, EMR is noted to be a major source of provider burnout and deployment […]
Abstract Number: 335
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: Recurrent hospitalizations are responsible for considerable health care costs. This retrospective observational study was undertaken to determine whether timely communication of care (COC), such as direct phone call or voicemail notice, following a hospitalization is effective at increasing clinic follow-up rates and reducing readmissions within 30 days after discharge. Methods: We analyzed 237 patients […]
Abstract Number: 342
Hospital Medicine 2020, Virtual Competition
Background: With 81% of Americans having access to smartphones (1) and 58% using the internet for health related questions (2), there is a need for online resources to prepare patients and families for common experiences in the inpatient setting. The creation of Web based sites for patients and caregivers, such as TheHospitalizedPatient.com, attempts to fill […]
Abstract Number: 429
Hospital Medicine 2019, March 24-27, National Harbor, Md.
Background: The most acute patients presenting to the Emergency Department (ED) requirean admission to the inpatient setting. A timely triage and admission process can improve the outcomes of these critically ill patients. Forty-six percent of admissions through our ED are admitted across multiple medicine services. We originally utilized a rotating Medical Admitting Resident (MAR) to […]
Abstract Number: 437
Hospital Medicine 2020, Virtual Competition
Background: In the quest to improve patient satisfaction scores, providers and health systems alike are frustrated with the inability to obtain real-time satisfaction data. Indeed, HCAHPS data lags by six months, and makes it exceedingly difficult to provide real-time feedback to physicians on their communication with patients. As a result, we developed a patient-centered audit […]
Abstract Number: 638
Hospital Medicine 2020, Virtual Competition
Case Presentation: A 60 year old female with past medical history of chronic migraines presents with chief complaint of nausea and vomiting, with associated headache and malaise. She reports recent emergency room visit two weeks prior at an outside hospital for a “cold” with stomach pain. She was told she had a urinary tract infection […]
Abstract Number: 765
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Case Presentation: A 61-year-old man with stage 5 chronic kidney disease was admitted to the hospital with four days of new, uncontrollable muscle twitching. One week prior, he had undergone incision and drainage of a gluteal abscess and was prescribed levofloxacin. Two days later, he began to experience twitching of his face and jerking of […]
Oral Presentations
Abstract Number: OP5
SHM Converge 2022
Background: Patient portal use has been associated with improved patient experience, safety, and health outcomes.1,2 To keep patients better connected to their providers, our institution aimed to expand MyChart utilization. We piloted a standard operating procedure (SOP) to enhance MyChart education and uptake among those admitted to an inpatient general medicine unit. Purpose: Our intervention […]