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Search Results for Communication
Abstract Number: 31
SHM Converge 2023
Background: Effectively communicating information to a patient is the driving force for a successful physician-patient relationship. Patient outcomes depend on successful communication. As efficiency metrics and clinical productivity remain top priorities for most health systems, time spent with each patient gets affected hindering effective patient-physician communication. This in turn affects the HCAHPS (Hospital Consumer Assessment […]
Abstract Number: 53
SHM Converge 2023
Background: Effective provider communication improves patients’ satisfaction, engagement, and health outcomes. Sitting at the bedside may improve communication; however, many providers do not regularly sit during inpatient encounters. We conducted a controlled pre-post evaluation of adding wall-mounted folding chairs inside the entrance of patient rooms, coupled with education, to increase sitting at the bedside by […]
Abstract Number: 55
SHM Converge 2023
Background: As medical complexity of pediatric patients rises, inpatient family care conferences (FCCs) are increasingly utilized to discuss treatment decisions and goals of care with families and multiple care team members. Studies have shown that emotional connections with providers at a FCC increase family satisfaction with these conferences. Proposals for structuring FCCs suggest involvement of […]
Abstract Number: 56
SHM Converge 2023
Background: Transforming hospital operations to optimize patient experience begins with a collaborative care team. The geographic re-location of physicians into one unit with an entire care team, in addition to the implementation of Structured Interdisciplinary Bedside Rounds (SIBR), have been linked to multiple outcomes related to effective care team communication and collaboration, including patient safety […]
Abstract Number: 57
SHM Converge 2023
Background: Consultation among providers is a foundation of modern health care and a very frequent means of interdisciplinary communication. Classifying consultation requests can facilitate clear communication between providers and across medical specialties, improve workflow, provider satisfaction and ultimately patient care. We previously proposed an organizing framework of 7 specific consultation types: ideal, obligatory, procedural, S.O.S., […]
Abstract Number: 104
SHM Converge 2023
Background: Physician burnout has been alarmingly high with over 50% of practicing physicians in the U.S. reporting burnout. Of which, general internal medicine displays some of the highest rates. A recent study was published in December 2021 examining the topic of burnout from the perspective of academic hospitalists at Froedtert Hospital and the Medical College […]
Abstract Number: 213
SHM Converge 2023
Background: Outside hospital (OSH) transfer processes vary across institutions. The fragmented and complex nature of OSH transfers pose patient safety risks. A recent implementation of a standardized OSH transfer process with templated note for hospital medicine patients at our institution demonstrated promising patient safety outcomes and a significant increase in physician satisfaction. This pilot study […]
Abstract Number: 268
SHM Converge 2023
Background: Efficient discharge planning for hospital medicine patients requires alignment across multiple disciplines. Understanding how clinicians communicate information about discharge readiness can identify opportunities to improve discharge coordination and impact length of stay, hospital capacity, and patient satisfaction. The objective of this study was to outline the existing information gathering and communication pathways around discharge […]
Abstract Number: 302
SHM Converge 2023
Background: Physician communication scores within the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) directly impacts a hospitals STAR rating. Provider engagement is essential in improving clinical outcomes, quality of care and overall efficiency. There is a high rate of physician burnout and disengagement post pandemic. When physicians are disengaged the hospitals do not […]
Abstract Number: 305
SHM Converge 2023
Background: The division of the hospital medicine at the University of Florida has 52 attending hospitalist physicians with an average daily census of 200 patients. On any given day, one physician carries 16 patients and practices direct care services. This includes chart review, placing orders, answering pages, coordinating with case managers, requesting consultations, rounding on […]