Session Type
Meeting
Search Results for CAH
Abstract Number: 268
Hospital Medicine 2019, March 24-27, National Harbor, Md.
Background: Discharge from an in-patient hospital stay is a critical opportunity to teach patients about their medications. Communication about medications and appropriate transition of care are two domains of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey via which patients evaluate hospitals. Communication about new medications and side effects is one of […]
Abstract Number: 268
Hospital Medicine 2016, March 6-9, San Diego, Calif.
Background: : Low patient satisfaction can result in financial loss for hospitals, and potentially for individual physicians or groups and patient satisfaction is known to be lower on academic services.1 Increasingly, Medicare funds will be withheld from hospitals for underperformance in patient satisfaction due to Value Based Purchasing (VBP). We identified a low performing, academic […]
Abstract Number: 288
SHM Converge 2021
Background: Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys allow patients to reflect on their hospital stay and provide standardized metrics for hospitals to improve the quality of care they provide. hospital administrators have a vested interest in earning strong HCAHPS scores, as this information is publicly available. One theorized way to improve […]
Abstract Number: 302
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: Deployment of Electronic Medical Records (EMR) consumes significant enterprise-wide resources. Hospitals may be reluctant to introduce further changes during the same year, including patient experience improvement initiatives. Deployment efforts may stretch clinical leaders who provide oversight on patient experience efforts. Lastly, EMR is noted to be a major source of provider burnout and deployment […]
Abstract Number: 315
Hospital Medicine 2019, March 24-27, National Harbor, Md.
Background: Patient experience is one of the key foundations of quality care. The Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) is the standard measurement of patient experience, and higher scores have been linked to improved clinical outcomes and reduced readmissions. Few published interventions have improved HCAHPS scores in inpatient settings. Interventions utilizing […]
Abstract Number: 315
SHM Converge 2024
Background: Health systems nationwide are grappling with creating innovative strategies to enhance the patient experience. HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that provides a standardized approach to valuing the patients’ perspective. Unfortunately, as HCAHPS data is delayed and challenging to link to individual patient interactions, physicians infrequently receive […]
Abstract Number: 318
SHM Converge 2024
Background: Effective doctor-patient communication is crucial for the exchange of important information. Improved communication can positively influence patient satisfaction, adherence and ultimately can lead to improvement in health outcomes.Patient satisfaction scores in the inpatient setting are elicited using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Effective communication between a physician and […]
Abstract Number: 337
Hospital Medicine 2020, Virtual Competition
Background: Inpatient experience quality improvement efforts have traditionally been focused on increasing scores on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Patients’ open-ended responses about their inpatient experiences may represent a previously unexamined resource for understanding patient motivation behind closed-ended responses. We aimed to describe responses to an HCAHPS open-ended survey […]
Abstract Number: 396
Hospital Medicine 2020, Virtual Competition
Background: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is an instrument used to evaluate patient experience and satisfaction during patients’ hospital stay. One of the areas assessed by the survey is education about medications. The survey asks patients how often they were educated about the purpose and possible side effects of […]
Abstract Number: 415
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Case Presentation: Pt was a FT 2wk old boy. At his 1st clinic appointment, he was 9% below birthweight. Mom reported appropriate feeding volume but he was sleeping throughout the day and needed to be woken for feeds. He was stooling 1-2 times per day with 4-5 wet diapers and no vomiting or fevers. At […]