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Search Results for Experience
Abstract Number: 350
Hospital Medicine 2016, March 6-9, San Diego, Calif.
Background: Inpatient handoffs have been recognized as a vulnerable time during a patient’s hospitalization and are widely associated with adverse events and near misses. A variety of strategies have been implemented in order to improve shift handoffs. To date, no study has described how residency program leadership views these strategies, or how the implementation of […]
Abstract Number: 361
SHM Converge 2024
Background: Although hospitals and hospitalists often engage in work to improve patient care and quality, rarely does such work directly seek engagement from patients and communities. Even when direct to patient surveys are distributed, historically marginalized populations are often underrepresented. Understanding how to authentically engage with communities is integral to improving patient experience and ensuring […]
Abstract Number: 364
SHM Converge 2024
Background: Patient experience (PEX) is not only a metric guiding a hospital’s performance-based compensation-system and STAR rating, but also a very important indicator of personalized care and hospital staff’s relationship with patients. Challenges in the post- COVID healthcare climate (increased staff burnout, disengagement, financial strains on patients and health systems) have been affecting overall PEX. […]
Abstract Number: 373
SHM Converge 2023
Background: With COVID surge and staffing shortages, there is a significant strain on hospital systems. Emphasis is on throughput, an effective frontline team, and improved patient and provider communication. Interprofessional rounds are a cornerstone of aligning the care teams and formulating a safe discharge plan. Purpose: To achieve timely and effective inter-professional communication and close […]
Abstract Number: 413
Hospital Medicine 2019, March 24-27, National Harbor, Md.
Background: As patient turnover increases, inpatients and providers may feel pressure during discharge preparation. Hospitals emphasize early daily discharge to improve throughput and decrease length of stay. At our academic center, providers often report feeling rushed in the 24 hours before discharge. Increased work intensity may contribute to burnout for the interdisciplinary team. Few studies […]
Abstract Number: 434
SHM Converge 2024
Background: Hospital discharge is a complex process for patients, caregivers, and providers. A patients’ understanding of new diagnoses, medications, and appointments improves the capacity for self-care and post-discharge outcomes. A new “Team Discharge” initiative was piloted to improve patients’ understanding of the discharge plan through patient-centeredness and interdisciplinary communication during the critical transition from hospital […]
Abstract Number: 435
SHM Converge 2024
Background: Hospital discharge is a vulnerable moment in healthcare delivery that impacts patient safety and experience. Improving this care transition necessitates a focus on the most error-prone and potentially hazardous parts of the process, including discharge logistics (e.g., transportation), medication safety, follow-up plans, and contingency planning. Many interventions have been investigated to improve discharge processes; […]
Abstract Number: 449
SHM Converge 2024
Background: SIBR originated from a multi-pronged initiative to improve value and outcomes for our patients. On the Oncology floor where the complexity of care is high and patients have several consultants involved in their care, it is very easy to have fragmentation of care and lose the patient’s trust. Our objective was to engage the […]
Abstract Number: 458
Hospital Medicine 2019, March 24-27, National Harbor, Md.
Background: Hospitalization can be overwhelming for patients. Diagnostic uncertainty is common, and patients interact with many professionals who present information that may seem confusing. We bring a design thinking perspective to creating more patient-responsive hospital care, allowing their stories to drive the creation of a human-centered experience. Design thinking is about understanding needs and generating […]
Abstract Number: 472
Hospital Medicine 2020, Virtual Competition
Background: “Hospital at Home” (HaH) models of care have existed for over 20 years in the U.S. Recent demand for healthcare value and advances in relevant technologies have driven renewed attention to HaH models, including from the Center for Medicare and Medicaid Services (CMS), and have spawned several pilots within the U.S. Where studied, these […]