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Meeting
Search Results for Patient Satisfaction
Abstract Number: 278
Hospital Medicine 2020, Virtual Competition
Background: The insurance authorization process for Inpatient Rehab Facility (IRF) and Skilled Nursing Facility placement is lengthy. It takes several days for insurance companies to make decisions regarding patient disposition. This creates increased length of stay (LOS) for otherwise medically stable patients. Several factors contribute to delays and include the lack of weekend authorization staff […]
Abstract Number: 285
Hospital Medicine 2017, May 1-4, 2017; Las Vegas, Nev.
Background: Earlier discharge time is an important satisfaction metric for patients, maximizes the utilization of hospital beds, and reduces waste and capacity issues in EDs /PACUs. Overall, early discharge represents high-value care and responsible stewardship of a scarce resource. Our healthcare system assessed the discrepancy between bed demand and bed needs, finding 25% of Tuesday […]
Abstract Number: 293
Hospital Medicine 2017, May 1-4, 2017; Las Vegas, Nev.
Background: Observation units were initially intended to function as a short stay unit for lower acuity patients with specific diagnoses, however this traditional model is currently evolving. Rising health care costs and changing health care policy have resulted in an increase utilization of the observation unit and an expansion of diagnostic criteria to include more […]
Abstract Number: 300
Hospital Medicine 2019, March 24-27, National Harbor, Md.
Background: Hospitalists balance efficiency and quality in their daily practice. How a physician’s time management affects care quality is unknown. Accordingly, we aimed to compare the EHR efficiency of hospitalists, as measured by their time spent within the EHR per day, with quality of care, as measured by readmission rates and patient satisfaction. Methods: Data […]
Abstract Number: 302
SHM Converge 2023
Background: Physician communication scores within the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) directly impacts a hospitals STAR rating. Provider engagement is essential in improving clinical outcomes, quality of care and overall efficiency. There is a high rate of physician burnout and disengagement post pandemic. When physicians are disengaged the hospitals do not […]
Abstract Number: 304
SHM Converge 2023
Background: A patient’s inpatient experience often correlates with patient satisfaction scores. These scores are measured via the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which collects data on patient satisfaction and perception of their hospital experience using three questions.As a tertiary academic care center, we have seen a decline in the “Medicine […]
Abstract Number: 305
SHM Converge 2023
Background: The division of the hospital medicine at the University of Florida has 52 attending hospitalist physicians with an average daily census of 200 patients. On any given day, one physician carries 16 patients and practices direct care services. This includes chart review, placing orders, answering pages, coordinating with case managers, requesting consultations, rounding on […]
Abstract Number: 315
Hospital Medicine 2019, March 24-27, National Harbor, Md.
Background: Patient experience is one of the key foundations of quality care. The Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) is the standard measurement of patient experience, and higher scores have been linked to improved clinical outcomes and reduced readmissions. Few published interventions have improved HCAHPS scores in inpatient settings. Interventions utilizing […]
Abstract Number: 317
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: The 2001 Institute of Medicine Report Crossing the Quality Chasm cited a lack of care coordination as a contributing factor to the “chasm” between evidence-based and delivered care and suggests team-based models of care delivery. Hospitalists are tasked with increasing efficiency in inpatient care. LOS is designated as a measure of care coordination and […]
Abstract Number: 318
SHM Converge 2024
Background: Effective doctor-patient communication is crucial for the exchange of important information. Improved communication can positively influence patient satisfaction, adherence and ultimately can lead to improvement in health outcomes.Patient satisfaction scores in the inpatient setting are elicited using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Effective communication between a physician and […]