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Abstract Number: 217
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: The rate of burnout among health care providers is unacceptably high and recent scholarship has advocated for organization-facing interventions to tackle this problem. To that end, our large academic hospital medicine group has developed a multi-modal strategy to identify high-yield interventions for provider well-being. A part of this initiative involved piloting a digital survey […]
Abstract Number: 236
SHM Converge 2021
Background: As COVID-19 spread across the globe, hospitals restricted visitors in an attempt to protect patients and healthcare providers. The absence of in-person visitors and loved ones, who play a central role in clinical decision-making by clarifying medical histories, elucidating patients’ baseline status, and bridging linguistic and cultural divides, left patients vulnerable to social isolation, […]
Abstract Number: 245
Hospital Medicine 2017, May 1-4, 2017; Las Vegas, Nev.
Background: Patients admitted to inpatient hospital services are increasingly cared for by hospitalists rather than their primary care providers. When transitioning from hospital-based to ambulatory care, suboptimal information transfer can lead to serious adverse events and readmissions; therefore, demands for timely preparation of high-quality discharge summaries are increasing. Confronted with these demands, most hospitalists are […]
Abstract Number: 250
Hospital Medicine 2020, Virtual Competition
Background: Patients feel “uncomfortable, vulnerable, and exposed” in their gowns while providers are distressed at seeing and caring for their fellow human beings clad in sub-human “threadbare,” “ugly” garments. The purpose of this study was to create a patient gown based on design suggestions by patients and providers (physicians and nurses) and to refine the […]
Abstract Number: 276
SHM Converge 2024
Background: The after-visit-summary (AVS) is an essential tool used by providers to explain discharge instructions and ensure appropriate post discharge follow up. Studies have shown that post discharge follow up within 7 days is associated with substantially lower risk of readmission, an organizational priority for us (1). However, many patients were not following up within […]
Abstract Number: 291
Hospital Medicine 2020, Virtual Competition
Background: The transitioning from pediatric to adult care has been correlated with worsened outcomes including increased mortality [1]. Improving patient experience (PEX) has been correlated to improved adherence and lower inpatient mortality rates [2] as well as lower 30-day readmission rates for patients with heart failure, acute MI and pneumonia [3]. Young adults transiting from […]
Abstract Number: 292
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: Point of care ultrasound (POCUS) has become an integral part of the physical examination and a valuable diagnostic tool. POCUS is unique among medical technologies in that it requires physical co-location of the provider and patient. Previous studies have shown the value of shared decision-making between patients and providers requiring a mutual understanding of […]
Abstract Number: 292
SHM Converge 2023
Background: As members of the patient experience committee, we aimed to identify areas of opportunity to improve the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores. By analyzing the data through the utilization of our analytics tool provided by the patient and customer experience department, we noticed trends in the regional demographics in […]
Abstract Number: 302
Hospital Medicine 2018; April 8-11; Orlando, Fla.
Background: Deployment of Electronic Medical Records (EMR) consumes significant enterprise-wide resources. Hospitals may be reluctant to introduce further changes during the same year, including patient experience improvement initiatives. Deployment efforts may stretch clinical leaders who provide oversight on patient experience efforts. Lastly, EMR is noted to be a major source of provider burnout and deployment […]
Abstract Number: 304
SHM Converge 2023
Background: A patient’s inpatient experience often correlates with patient satisfaction scores. These scores are measured via the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which collects data on patient satisfaction and perception of their hospital experience using three questions.As a tertiary academic care center, we have seen a decline in the “Medicine […]